TERMS OF SERVICE
Last Updated: October 29, 2026
1. Overview
These Terms of Service govern your access to and use of the VELYRA™ website, online store, products, and related services.
VELYRA™ is operated by LEMBROUK LLC.
Throughout these Terms, “VELYRA™,” “we,” “us,” and “our” refer to LEMBROUK LLC operating the VELYRA™ store. “You” and “your” refer to the visitor, customer, or other person using our website.
Website: https://www.velyrausa.com
Customer Support Email: support@velyrausa.com
By visiting our website, placing an order, or using our services, you agree to these Terms and the policies linked on our website. If you do not agree, please do not use our services.
2. Eligibility
You must have the legal capacity to enter into a binding agreement to make a purchase.
If you are below the age of majority in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian where required by law.
3. Our Products
VELYRA™ offers women's clothing and related fashion products, including fleece-lined thermal leggings.
We make reasonable efforts to describe products accurately, including their features, materials, sizing, fit, and appearance.
Product colors and appearance may vary slightly depending on your screen, device, lighting, and display settings.
Please review the product description and size chart before ordering. If you have a question about sizing or product details, contact support@velyrausa.com before purchasing.
Nothing in these Terms excludes any product guarantee or consumer right that cannot legally be excluded.
4. Prices and Promotions
Product prices, offers, discounts, and availability may change from time to time, subject to applicable law.
The price applicable to your order is the price displayed at checkout when you place the order.
Applicable taxes and shipping charges will be displayed during checkout where required.
Promotional offers are subject to their stated terms, eligibility requirements, availability, and expiration dates. Offers cannot be combined unless expressly stated.
We may correct genuine typographical, pricing, listing, or availability errors. If an error materially affects an order that has already been placed, we will take appropriate steps in accordance with applicable law.
5. Orders and Acceptance
When you place an order, you are submitting an offer to purchase the selected products.
An order confirmation acknowledges receipt of your order. It does not necessarily mean the order has been finally accepted if further verification is required.
We may decline or cancel an order where permitted by law, including in cases involving suspected fraud, unauthorized payment, material listing errors, or product unavailability.
If we cancel an order after payment has been collected, we will arrange an appropriate refund.
You are responsible for ensuring that your order details, shipping address, email address, and other submitted information are accurate.
6. Payments
Payments are processed through the payment methods available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payment processing may be subject to the terms, conditions, and privacy practices of the relevant payment provider.
We do not guarantee that every payment method will remain available at all times.
7. Shipping and Delivery
Our Shipping Policy explains shipping destinations, charges, available tracking, delivery estimates, and the steps taken when delays occur.
Any delivery estimate provided at checkout is subject to the conditions stated there and applicable law.
Nothing in these Terms limits any cancellation or refund right that applies when an order cannot be shipped as promised or within a legally required timeframe.
8. Returns and Refunds
Eligible purchases may be returned within 30 calendar days of delivery under our Return & Refund Policy.
The return window, eligibility conditions, return shipping costs, refund method, and refund processing procedures are explained in that policy.
Please review the Return & Refund Policy before purchasing.
Nothing in our return policy or these Terms excludes consumer rights that cannot legally be excluded.
9. Website Availability and Security
We aim to maintain a useful and reliable website, but we cannot guarantee that the website will always be available, uninterrupted, or free of errors.
We may update, suspend, or modify parts of the website where reasonably necessary for maintenance, security, business operations, or legal compliance.
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, introduce malicious code, or engage in fraudulent or unlawful activity.
10. Intellectual Property
The VELYRA™ brand name, logos, product imagery, photographs, written content, website design, graphics, and other materials displayed on our website are owned by or licensed to the relevant rights holders.
These materials are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.
11. Reviews and Customer Submissions
If you submit a review, photograph, suggestion, or other content, you represent that you have the right to submit it and that the content does not unlawfully infringe another person's rights.
You must not submit content that is fraudulent, misleading, unlawful, abusive, defamatory, or otherwise inappropriate.
You retain ownership of content you create. By submitting content for publication on our website, you grant us a non-exclusive, royalty-free license to use, reproduce, display, and distribute that content for operating, marketing, and improving our business, subject to applicable law and any additional consent required.
We may moderate or remove content when reasonably necessary and legally permitted.
12. Third-Party Tools and Links
Our website may contain links to third-party websites or use third-party tools, including payment processing, shipping, analytics, advertising, and social media services.
These services may be subject to separate terms and privacy policies.
We are not responsible for independent third-party websites or services to the extent permitted by law. Their inclusion does not necessarily imply our endorsement.
13. Privacy
Our collection and use of personal information are described in our Privacy Policy.
Your personal information will be handled as described in that policy and subject to applicable law and any consent that may be required.
14. Disclaimers
Our website and services are provided subject to applicable law.
To the extent permitted by law, we do not warrant that website operation will be uninterrupted or error-free.
Nothing in these Terms excludes statutory guarantees, consumer protections, or other rights that cannot legally be excluded.
15. Limitation of Liability
To the maximum extent permitted by applicable law, LEMBROUK LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of our website or products.
This provision does not exclude or limit liability where such exclusion or limitation is prohibited by law, including any applicable non-waivable consumer rights.
16. Indemnification
To the extent permitted by law, you agree to be responsible for reasonable losses or costs arising directly from your unlawful use of our website or your material breach of these Terms.
This provision does not apply to the extent the relevant losses arise from our own conduct or where indemnification is prohibited by applicable law.
17. Governing Law
These Terms are governed by the laws applicable to LEMBROUK LLC and the jurisdiction in which the business is established, except where mandatory consumer-protection laws provide otherwise.
Any dispute will be handled by a court or other competent body with jurisdiction under applicable law.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, services, or legal obligations.
The current version will be published on this page with the latest revision date.
Changes will apply as permitted by law and will not retroactively remove rights that cannot legally be removed.
20. Contact Information
For questions regarding these Terms, please contact:
VELYRA™
Operated by: LEMBROUK LLC
Website: https://www.velyrausa.com
Customer Support Email: support@velyrausa.com
Additional Contact Email: marketing@velyrausa.com