SHOP VELYRA™ WITH CONFIDENCE

Our 30-Day Money-Back Guarantee

Choosing the right winter essentials should feel simple.

At VELYRA™, we offer a 30-day return window for eligible purchases, subject to the conditions in our Return & Refund Policy.

1. Check Your Eligibility

For a standard change-of-mind return, your item must be unworn beyond trying on, unwashed, unaltered, clean, and in its original condition, with tags attached where applicable.

2. Contact Our Team

Email support@velyrausa.com with your order number and the item you wish to return.

Our customer support team will provide the applicable return instructions and address.

3. Receive Your Refund

Once your eligible return has been received, inspected, and approved, we will issue the refund to your original payment method.

We aim to process approved refunds within 10 business days. Your bank or payment provider may take additional time to display the funds.

A Clear Return Process

For eligible change-of-mind returns, customers are responsible for return shipping costs.

If your item arrives damaged, defective, or incorrect, contact our team for assistance.

For complete eligibility rules, exclusions, refund procedures, and other details, please read our full Return & Refund Policy.

Questions? Contact support@velyrausa.com.

VELYRA™
Operated by LEMBROUK LLC
https://www.velyrausa.com

The 30-day period begins on the delivery date. This policy does not limit any consumer rights that cannot legally be excluded.